Manager’s Messages

Dog Policies

As we enter a the new year, we want to remind all residents about the dog policies at Cornerstone. When in the common area, make sure that the dog is on a leash and held by a capable person. Furthermore, the Association provides dog waste stations throughout the property for residents to use for picking up and disposing of animal waste. Residents must throw their used bags into the disposal bin and not leave them in the grass area or bushes.


Trash Can Reminders

It has been reported that multiple residents have been leaving their trash cans in front of their garages, which is not allowed.

This is a reminder for all residents that their trash cans must be placed behind their fence and cannot be left in any location in the common area.

If you have any questions about where trash cans can be stored, please do not hesitate to contact the community manager at rdarby@actionlife.com.


See Something, Say Something

We want to remind all residents that if they see suspicious activity that they immediately report it to the police department. We have recently had incidents in the community with unauthorized individuals using the community facilities. Please do not assume that someone else will call or has called the police. Below is a list of suspicious activities that should be called in to the police.

• Suspicious individuals walking in the community
• Suspicious vehicles with individuals inside of it
• Individuals using drugs in the community
• Individuals walking along the perimeter of the community (view glass or wrought iron)
• Any tent encampments in or around the community

If you feel that the threat is immediate where someone may be harmed or theft may occur, call 9-1-1.

If the suspicious activity is not an immediate threat, call the Laguna Niguel Police Department at (949) 770-6011.


Package and Mail Theft

To protect your mail and packages from theft, below are some helpful hints.

Package Theft Prevention

·         Always track your package deliveries so that you know when they are estimated to arrive at your home.

·         Make sure that someone is home to receive the delivery, or that a trusted neighbor is available to receive the package on your behalf.

·         Never leave your deliveries unattended in front of your door.

·         If they are delivering a package, make sure they leave it in front of your door and not in front of the building entrance.

·         Always require a signature when having items delivered.

Mail Theft Prevention

·         Always use a U.S. Postal collection box or deposit your mail inside your local post office.

·         Whether you have a home mailbox or use a post office box, you should always collect your mail on the day it is delivered.  Never leave it in your mailbox overnight.

·         Mail thieves look for bank statements and credit card bills, which can be used to create counterfeit checks or fake identifications.

·         Thieves also look for personal checks enclosed in utility bills or other payments.  Thieves take these stolen checks, remove the ink, and then fill out the blank check with their name and desired amount.

·         Never send cash or coins through the mail.

·         When reordering checks, have them sent to your bank.

·         When you travel, ask a trusted friend or neighbor to pick up your mail or have the post office hold your mail.


Are you Receiving Association Communication Electronically?

Are you receiving communication from the Association electronically? Did you want to receive your bulling via e-mail instead of the mail?

If so, register for the Resident Portal at https://resident.actionlife.com and register your e-mail to receive your communication and statements via e-mail.

Through the resident Portal, you can also:

  • Review your Statement
  • Obtain Association Documents
  • Generate Work Orders

Speeding on Cornerstone Circle

Management has received several complaints about residents and/or guests speeding on Cornerstone Circle.  Please be mindful that the speed limit is 15 MPH in the community and that residents are walking in the street.

The Board of Directors hopes that everyone had a safe and fun holiday season and a great start to the new year!


New Resident Portal

We want to make room for life’s moments by providing our residents with the best tools in the industry. Action Property Management has developed an industry leading online application that allows you to access the information you need. We know you are on the move and you need tools that work on your favorite device.

Since 2012, Action Property Management has utilized the VIVO Portal as a way to make life easier for its Residents – with features such as submitting Work Orders, downloading documents, signing up for eStatements, updating contact information, and making online payments. But it’s time for a change.

Action is excited to say “goodbye” to VIVO and “hello” to the Resident Portal! The Resident Portal has taken all of the features that you loved about VIVO and improved them, as well as added some new features (more to come) and make it mobile friendly.

 What’s new?

·         Works great regardless of how you are accessing it – cell phone, tablet, or computer!

·         View your pending and approved architectural requests

·         Quick links to external websites

·         Maintain a list of pets living at your property

·         Download letters associated with non-compliances

·         And much more…

 

Should you have any questions about the new Resident Portal or migrating your VIVO account, please contact Action Property Management at 949-450-0202.

 


Trash Can Reminder

Trash cans should be placed at the curbside the night before or no later than 6:30 a.m. on collection day and removed from the curb twelve (12) hours after service.  Management has received reports of trash cans staying in the street until Saturday and Sunday at times.

Trash cans that are left out on the curb on Friday afternoon will begin to be cited and may result in a hearing and fine.


Trash Can Reminders

We would like to remind all homeowners that trash cans should be placed at the curbside the night before, or no later than 6:30 a.m. on collection day and removed from curbside within 12 hours after service.

 

CR&R observes the following holidays:

  • New Years Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas

If you have any questions in regards to the trash can policy, please do not hesitate to contact Management.


Election Results

We would like to thank everyone that voted on the October 11th Election.  The new Board of Directors are:

Phillip Huff

Greg Kampa

Marsha LaRusso

The Association will hold it’s Organizational Meeting to determine the positions on November 8th at 6:30 P.M. at the Sea County Center located at 24602 Aliso Creek Roard, Laguna Niguel, CA 92677.


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