Manager’s Messages

Package and Mail Theft

Posted on May 10, 2019 by rdarby

To protect your mail and packages from theft, below are some helpful hints.

Package Theft Prevention

· Always track your package deliveries so that you know when they are estimated to arrive at your home.

· Make sure that someone is home to receive the delivery, or that a trusted neighbor is available to receive the package on your behalf.

· Never leave your deliveries unattended in front of your door.

· If they are delivering a package, make sure they leave it in front of your door and not in front of the building entrance.

· Always require a signature when having items delivered.

Mail Theft Prevention

· Always use a U.S. Postal collection box or deposit your mail inside your local post office.

· Whether you have a home mailbox or use a post office box, you should always collect your mail on the day it is delivered. Never leave it in your mailbox overnight.

· Mail thieves look for bank statements and credit card bills, which can be used to create counterfeit checks or fake identifications.

· Thieves also look for personal checks enclosed in utility bills or other payments. Thieves take these stolen checks, remove the ink, and then fill out the blank check with their name and desired amount.

· Never send cash or coins through the mail.

· When reordering checks, have them sent to your bank.

· When you travel, ask a trusted friend or neighbor to pick up your mail or have the post office hold your mail.

Are you Receiving Association Communication Electronically?

Posted on February 8, 2019 by rdarby

Are you receiving communication from the Association electronically? Did you want to receive your bulling via e-mail instead of the mail?

If so, register for the Resident Portal at https://resident.actionlife.com and register your e-mail to receive your communication and statements via e-mail.

Through the resident Portal, you can also:

Review your Statement
Obtain Association Documents
Generate Work Orders

Speeding on Cornerstone Circle

Posted on January 4, 2019 by rdarby

Management has received several complaints about residents and/or guests speeding on Cornerstone Circle. Please be mindful that the speed limit is 15 MPH in the community and that residents are walking in the street.

The Board of Directors hopes that everyone had a safe and fun holiday season and a great start to the new year!

New Resident Portal

Posted on November 2, 2018 by rdarby

We want to make room for life’s moments by providing our residents with the best tools in the industry. Action Property Management has developed an industry leading online application that allows you to access the information you need. We know you are on the move and you need tools that work on your favorite device.

Since 2012, Action Property Management has utilized the VIVO Portal as a way to make life easier for its Residents – with features such as submitting Work Orders, downloading documents, signing up for eStatements, updating contact information, and making online payments. But it’s time for a change.

Action is excited to say “goodbye” to VIVO and “hello” to the Resident Portal! The Resident Portal has taken all of the features that you loved about VIVO and improved them, as well as added some new features (more to come) and make it mobile friendly.

What’s new?

· Works great regardless of how you are accessing it – cell phone, tablet, or computer!

· View your pending and approved architectural requests

· Quick links to external websites

· Maintain a list of pets living at your property

· Download letters associated with non-compliances

· And much more…

Should you have any questions about the new Resident Portal or migrating your VIVO account, please contact Action Property Management at 949-450-0202.

Trash Can Reminder

Posted on August 8, 2018 by rdarby

Trash cans should be placed at the curbside the night before or no later than 6:30 a.m. on collection day and removed from the curb twelve (12) hours after service. Management has received reports of trash cans staying in the street until Saturday and Sunday at times.

Trash cans that are left out on the curb on Friday afternoon will begin to be cited and may result in a hearing and fine.

Trash Can Reminders

Posted on February 9, 2017 by rdarby

We would like to remind all homeowners that trash cans should be placed at the curbside the night before, or no later than 6:30 a.m. on collection day and removed from curbside within 12 hours after service.

CR&R observes the following holidays:

New Years Day
Memorial Day
4th of July
Labor Day
Thanksgiving
Christmas

If you have any questions in regards to the trash can policy, please do not hesitate to contact Management.

Election Results

Posted on November 7, 2016 by kdub

We would like to thank everyone that voted on the October 11th Election. The new Board of Directors are:

Phillip Huff

Greg Kampa

Marsha LaRusso

The Association will hold it’s Organizational Meeting to determine the positions on November 8th at 6:30 P.M. at the Sea County Center located at 24602 Aliso Creek Roard, Laguna Niguel, CA 92677.

Elections

Posted on September 14, 2016 by kdub

The community is currently in the election process. We hope that all homeowners participate to elect their Board of Directors. If you need additional ballots, please contact Management at 949 450-0202 and our Community Care Department will be able to mail you another ballot.

All ballots are required to be returned by October 11, 2016.

Thank you all for your participation and good luck Candidates!

Paver Stone Maintenance August 1st to August 5th

Posted on July 26, 2016 by kdub

Please be advised that from Monday, August 1^st, at 8:00 a.m. through Friday, August 5^th, at 5:00 p.m., Clover Masonry Construction will be performing paver maintenance on Yorkshire Ct., Somerset Ct., Nottingham Ct., Plymouth Ct., Norfolk Ct., and Newton Ct.

From August 1^st at 8:00 a.m. until August 5^th at 5:00 p.m., residents will not be able to move their vehicles if they are left in the garage, even at night time. Please park your vehicles on the asphalt street if you will need to use your vehicles during that time frame. Additionally, all exterior parking spaces located on paver stone in the above mentioned courtyards must be vacant or the vehicle will be towed.

From August 1^st through August 5^th, permits and safe listing will not be required to park on the asphalt street.

If you drive on the paver stones once the project has begun, you risk damaging the paver stones and/or the seal on the paver stones. Any cost associated with repairing any damages may be billed back to your account.

If you have any questions regarding the paver stone project, please contact Action Management at (949) 450-0202 or by e-mail at communitycare@actionlife.com.

New Community Manager

Posted on June 3, 2016 by kdub

Action Property Management welcomes Ryan Darby as the new Community Manager of Cornerstone Community Association. Ryan has been a Community Manager for over 6 years and holds a Certified Manager of Community Associations (CMCA) designation and is working towards his California Association of Community Managers (CACM) designation. If you have any questions or concerns regarding your community, please contact Ryan Darby at (949) 450-0202.

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